Shipping Policy

1. Introduction
Fairylife is committed to delivering your orders efficiently and securely. This Shipping Policy outlines our practices to ensure your experience is seamless and magical.

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2. Order Processing
Orders are processed within 1–3 business days after payment is confirmed. During peak seasons or special promotions, processing times may be slightly longer, and we’ll notify you of any delays.

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3. Shipping Methods
We offer several shipping methods to suit your needs, including Standard, Expedited, and International Shipping. Choose the option that best fits your timeline at checkout.

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4. Estimated Delivery Times
Standard delivery typically takes 3–10 business days for domestic orders. Expedited shipping offers faster delivery, while international shipping times range from 7–21 business days.

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5. Shipping Costs
Shipping fees are calculated at checkout based on your location, chosen method, and the weight or size of your items. Keep an eye out for special promotions offering free shipping.

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6. Free Shipping Promotions
Fairylife occasionally offers free shipping on orders meeting specific criteria. Details on these promotions can be found on our homepage or during checkout.

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7. Shipping Destinations
We currently ship domestically and to select international locations. Please check our website or contact us to confirm if we deliver to your area.

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8. Regional Exclusions
Certain remote or restricted areas may not be eligible for shipping. If you are unsure, please reach out to our support team for clarification.

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9. Packaging and Sustainability
We prioritize eco-friendly packaging materials to reduce our environmental footprint. Your order will arrive safely while aligning with our sustainability values.

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10. Order Tracking
Once your order is shipped, a tracking number will be provided via email. This allows you to monitor your shipment’s progress on the carrier’s website.

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11. Tracking Updates
Real-time tracking updates are available to ensure you stay informed about your delivery status. If there are delays, you’ll be notified promptly.

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12. Delivery Issues
If your order is delayed or lost, contact our support team immediately. We will work closely with the carrier to resolve the issue and provide updates.

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13. Damaged Shipments
Fairylife ensures secure packaging, but if your items arrive damaged, please contact us within 7 days of delivery for a resolution, such as a replacement or refund.

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14. Customs and Duties for International Orders
International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping rates.

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15. Accuracy of Shipping Information
Please ensure your shipping address is correct before placing your order. Fairylife is not liable for delays or failed deliveries due to incorrect addresses provided by the customer.

 

16. Address Changes
If you need to update your shipping address after placing an order, contact us as soon as possible. We’ll do our best to accommodate changes before dispatch.

 

17. Expedited Shipping
Expedited orders are prioritized to ensure quicker processing and delivery. This option is ideal for urgent purchases or special occasions.

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18. Delivery Delays Beyond Our Control
While we strive for timely deliveries, Fairylife is not responsible for delays caused by events beyond our control, such as natural disasters, strikes, or carrier disruptions.

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19. High-Value Shipments
For high-value orders, we may require a signature upon delivery to ensure your package reaches you safely.

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20. Returns and Refunds
If you need to return an item, shipping costs for the return are the responsibility of the customer unless the product is defective or incorrect. Refer to our Returns Policy for detailed instructions.

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21. Weekend and Holiday Orders
Orders placed on weekends or holidays will be processed the next business day. Expedited orders may be an exception, depending on the carrier’s schedule.

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22. Gift Orders
Fairylife offers discreet and gift-friendly packaging for orders marked as gifts. Add a personalized message at checkout to make your gift extra special.

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23. Customer Support
For any shipping-related questions or concerns, our friendly support team is available at: care@fairylife.in 

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24. Policy Updates
This Shipping Policy is subject to change. Any updates will be reflected on this page with a new effective date. We recommend reviewing it periodically.

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25. Our Promise
Fairylife is dedicated to delivering your orders with care and efficiency. Thank you for choosing us to bring a touch of magic to your shopping experience!